利用規約 |キャンプ用品レンタルなら【テンタル】

These Terms apply to the use of the platform service "Kauriru" (the "Service"), operated by TENT Inc. (the "Company"), which provides opportunities to rent or buy/sell items online, and shall apply only where no special written agreement is separately executed.

1. "Member" means a person who, after consenting to these Terms of Use for Kauriru (these "Terms"), applies for registration as a member and is approved by the Company.
2. A Member may not allow any third party to use the Member's membership qualification, nor lend, assign, transfer, sell, pledge, or otherwise dispose of it.
3. A Member may not hold multiple member registrations.
4. Prior to using the Service, a Member must review these Terms and the Company's separately established Privacy Policy (the "Privacy Policy"). By applying for membership registration, the Member is deemed to have accepted all of the contents of these Terms and the Privacy Policy.

The Company may amend these Terms by notifying Members of the details and effective date of such amendment. If these Terms are amended, all matters shall be governed by the Terms as amended.

1. A person who wishes to become a Member shall apply for registration to the Company in accordance with the procedures prescribed by the Company, upon consenting to these Terms. Registration must be completed by the applicant personally, and all information entered must be accurate.
2. Upon completion of the registration procedures described in the preceding paragraph, a service use agreement in accordance with these Terms (the "Use Agreement") shall be established between the Member and the Company, and the Member will become able to use the Service in the manner prescribed by the Company.
3. The Company may decline a registration application if any of the following applies:
(1) The applicant is under 16 years of age, an adult ward, a person under curatorship, or a person under assistance;
(2) The applicant has been subject to suspension or other sanctions by the Company due to violation of these Terms in the past;
(3) The registration contains inaccurate or false information;
(4) The applicant is currently or was in the past affiliated with, or connected to, an organized crime group or other similar organization (collectively, "Antisocial Forces");
(5) Any other case the Company deems inappropriate.
4. In addition to paragraph 2 above, the Company may, at its discretion, reject applications from persons it deems unsuitable to use the Service. In such case, the Company will not disclose the reason for rejection.
5. If there is any change to the Member's registered information, the Member shall promptly provide the updated information to the Company in the manner prescribed by the Company. Upon the Company's request, the Member shall promptly submit materials related to such changes. If the Member fails to update the information despite changes having occurred, the Company may treat the registered information as unchanged. The Company shall bear no liability for any damages incurred by the Member or the applicant due to changes to registered information or the Company's non-approval of registration.

1. The Member shall be responsible for managing the account information registered for the Service. The Member shall not allow any third party to use, lend, transfer, change the name of, or sell the account.
2. When the Company confirms a match with registered account information, the Company may deem that the Member registered as the holder of that account has used the Service.
3. The Member shall bear responsibility for any damages arising from insufficient management, misuse, or use by a third party of the registered account, including information leakage, unauthorized access, or other incidents. The Company bears no liability for such damages.

1. If a Member falls under any of the following, the Company may, without prior notice or demand, revoke the Member's membership. The Company will not disclose the reasons. To verify that none of the following applies, the Company may conduct identity verification as it deems necessary and may, until such verification is completed, take measures such as refusing access to or suspending use of all or part of the Service.
(1) It becomes apparent that any of the items in Article 4(2) applies;
(2) The Member violates these Terms;
(3) The Member's designated credit card or payment account is suspended by the credit card company;
(4) The Member has engaged in fraudulent acts;
(5) The Company determines that the Member has caused a nuisance to other Members;
(6) The Member is subject to attachment, provisional attachment, provisional disposition, compulsory execution, or a petition for auction;
(7) The Company determines that the registered information is false;
(8) The Member files, or is filed against with, a petition for bankruptcy, civil rehabilitation, corporate reorganization, or special liquidation;
(9) Any other case the Company deems necessary.
2. The Company shall bear no liability for any damages arising from the measures taken under this Article.
3. If a Member's qualification is revoked, the Member shall immediately lose the benefit of time and shall repay in a lump sum all obligations then outstanding.
4. If the Company takes measures against a Member pursuant to this Article, the Company may, at its discretion, withhold payment of any money that would otherwise have been payable to the Member at the time of such measures, including when involvement in illegal acts is suspected.

The Company operates the Service as a platform provider and is not a party to any transaction of items handled on the Service. The Service merely provides opportunities to conclude contracts between merchants and Members regarding rental, purchase/sale, buyback, or provision of services relating to items (each, an "Item Transaction Agreement").

Members shall not engage in any of the following acts when using the Service. If the Company determines that a Member has engaged, or is likely to engage, in any prohibited act, the Company may, without notice, impose restrictions or take prohibition measures against such Member. The Company is not obligated to explain the reasons for such measures and bears no liability for any damages resulting therefrom.

(1) Acts that violate these Terms;
(2) Acts that violate the laws and regulations of Japan and/or the country/region where the user is located;
(3) Posting, disclosing, providing, or transmitting content that is contrary to public order and morality, infringes the rights of others, or causes nuisance to others;
(4) Providing benefits, directly or indirectly, to Antisocial Forces in connection with the Service;
(5) Using the Service for purposes contrary to its intended objectives;
(6) Using text, images, or other information on the Service without authorization (except as permitted by the Company; even if mosaicked, any use without the Company's permission is deemed unauthorized);
(7) Infringing, on or off the Service, the intellectual property rights, portrait rights, privacy, honor, or other rights of other users or third parties (including the rental or sale of counterfeit goods), or acts likely to infringe such rights;
(8) Interfering with the operation of the Service;
(9) Posting information about items without the actual intent to provide such items;
(10) Posting photos or other information unrelated to the items provided;
(11) Data transmission or server-loading acts that the Company deems likely to interfere with the operation of the Service (e.g., unauthorized continuous access);
(12) Unauthorized access to systems connected to the Service, or unauthorized alteration or deletion of information stored in the Company's facilities;
(13) Disclosing harmful computer viruses, code, files, or programs, or suggesting locations where they are disclosed;
(14) Acts aimed at collecting other users' information;
(15) Impersonating the Company, other users, or third parties;
(16) Using another user's account; and
(17) Any other act the Company deems inappropriate. In addition, acts that the Company determines correspond to "Prohibited Acts" as described in the Service's user guide are prohibited.

The prohibited acts may be added or revised from time to time by the Company. Members shall have an obligation to always check the latest contents when using the Service.

1. If a Member wishes to withdraw from the Service, the Member shall notify the Company using the method prescribed by the Company. The Member shall lose eligibility to use the Service as of the effective date of withdrawal; provided, however, that the Member may be unable to withdraw if any transaction settlement or other procedure remains incomplete. In such case, the Member must promptly and smoothly complete all pending transactions in accordance with these Terms and then contact the Company.
2. As to any money that would otherwise have been payable to the Member at the time of the Member's withdrawal, the Company may, at its discretion, refuse to make payment.

1. Item transactions handled by the Service shall take place between the Merchant and the Member on the merchant-managed pages established within the Service (the "Merchant Pages"), in accordance with the conditions established by the Merchant.
2. In addition to rentals and sales, the Service also handles buybacks. Some Merchants offer Members the option to purchase items after renting them. The available transaction options for each item are determined by the Merchant and posted on the Merchant Pages.
3. The Item Transaction Agreement between a Merchant and a Member is concluded in accordance with the rental terms posted on the Merchant Pages when the Member orders an item transaction through the prescribed procedure on the Merchant Pages and completes the prescribed payment procedure.

1. Payments by Members for item transactions with Merchants shall be made to the Company (or to a payment service provider engaged by the Company) as the party authorized by the Merchant to collect payments, through the procedures prescribed by the Service. In such case, the Member's payment obligations under the Item Transaction Agreement shall be extinguished when the Company (or its engaged payment service provider) receives the payment.
2. Payments for item transactions handled on the Service (including payments for extension fees, etc.; for details of what constitutes "extension fees, etc." please refer to each Merchant's rental terms) shall be made by credit card or the electronic payment methods specified by the Company.
3. In billing for extension fees, etc., the Company will charge such fees based on the payment information provided at the time of application. The charged amount will appear in the Service's billing history. If the Member has any doubts regarding the charged amount, the Member shall promptly contact the Company.
4. If extension fees, etc. cannot be charged to the credit card or electronic payment method provided at the time of application, the Member shall promptly make payment by the method specified by the Company.

1. Item Transaction Agreements are transactions between Merchants and Members. The Service merely provides Members with opportunities to transact with Merchants. Members shall carefully review the transaction conditions with the Merchant and decide on their own responsibility whether to proceed.
2. Any and all matters regarding shipment of items under Item Transaction Agreements, or payment/collection of money by methods other than the Company's prescribed settlement system, shall be handled under the responsibility of the Merchant and the Member.
3. The Company has no obligations, rights, or authority as a contracting party with respect to Item Transaction Agreements and assumes no responsibility therefor. Members shall conduct transactions at their own risk.
4. The Company bears no responsibility for any matters related to items, regardless of whether they are rented, purchased, or bought back.
5. The Company shall be exempt from liability for nonperformance unless due to the Company's willful misconduct or gross negligence. Notwithstanding the foregoing, to the extent the Consumer Contract Act applies and the Company bears damages liability to a Member, such liability shall be limited to direct and ordinary damages actually incurred by the Member due to the Company's negligence (excluding gross negligence) arising from breach of contract or tort, and shall be capped at ten thousand yen (JPY 10,000).
6. The Company makes no warranty that items will meet a Member's intended purpose or be useful, and shall not be liable for damages arising from any lack of fitness or usefulness.
7. The Company shall bear no responsibility for any dispute (including those arising from infringement of intellectual property rights) between a Member and a Merchant or between a Member and a third party in connection with the use of the Service or with items rented, purchased, or bought back (including cases where reserved rental items fail to arrive for reasons not attributable to the Member). Such disputes shall be resolved between the relevant parties.
8. The Company does not guarantee the accuracy or reliability of any advice, opinions, statements, or other information posted or distributed through the Service by the Company, its affiliates, users, or any other individuals or organizations.
9. The Company does not guarantee the reliability or accuracy of reviews, testimonials, or other information posted on the Service (collectively, the "Posted Information, etc."), and the Company is not responsible for user actions based on such information; provided, however, that this does not exclude user rights protected under applicable laws.
10. The Company will exercise commercially reasonable care to maintain the accuracy of product information posted on the Service. However, the Company does not warrant the correctness of any information posted (including product specifications, condition, images, prices, and other information). If the posted information differs from the actual condition of the product, the actual condition shall prevail.
11. The Company shall bear no responsibility for any of the following or similar matters:
(1) Damage suffered by the Member or damage caused to third parties due to the use, installation, or storage of items rented, purchased, or sold (collectively, "Items");
(2) Damages to the Member arising from Items becoming unusable;
(3) Damages to the Member where the purpose of the agreement cannot be fulfilled due to an accident during shipment of Items;
(4) Damages incurred by the Member due to Items being unusable;
(5) Any damages arising from additions or changes to the contents of the Service, or from suspension or termination of the Service; and
(6) Any damages arising from slow display speed or failures due to excessive access or other unforeseen factors.
12. The Company may suspend the posting of any items or Merchants that the Company determines violate these Terms or are otherwise inappropriate.

If Items rented or sold are damaged or soiled due to the Member's fault, the Member may be required, in accordance with the Merchant's rules, to compensate for repair costs or the cost of purchasing an equivalent item. In the event of loss or theft, the Member shall compensate for the cost of purchasing the same or an equivalent item.

1. If a Member cancels a rental reservation, the Member shall pay the Merchant a cancellation fee in accordance with the cancellation policy established by the Merchant.
2. If a rental reservation is canceled, the Company will refund the amount after deducting the cancellation fee to the Member's credit card or by the method specified by the Company. If points were used for the rental, the points will first be fully returned and any difference will then be refunded.
3. Purchase transactions of items may not be canceled after the contract is concluded, unless otherwise agreed between the Merchant and the Member.

1. If any of the following events occurs with respect to the Member, the Company may terminate all or part of the Use Agreement without any demand:
(1) The Member falls into a state of suspension of payment or insolvency;
(2) A bill or check is dishonored;
(3) A petition for attachment, provisional attachment, provisional disposition, or auction is filed;
(4) The Member files, or is filed against with, a petition for commencement of bankruptcy, corporate reorganization, or civil rehabilitation proceedings;
(5) The Member is dissolved or transfers all or a material part of its business to a third party;
(6) The Member commences procedures for merger, company split, share exchange, or share transfer (except where the Company and the Member are the parties);
(7) The Member is subject to revocation or suspension of a business license;
(8) The Member fails to respond to communications from the Company;
(9) The Member's membership is revoked pursuant to Article 6(1);
(10) The Member otherwise violates any provision of these Terms; or
(11) Any other case the Company deems necessary.
2. If all of the Use Agreement is terminated, unless otherwise agreed between the Merchant and the Company, the Item Transaction Agreement between the Merchant and the Member shall also be terminated. In such case, the Member shall immediately return the items, and rental fees and additional charges shall accrue for the period until the items are returned.

1. The Company may offer Members a program of free points available for use on the Service ("Points"). Details of the program shall be as displayed on the Service.
2. Points may be used only within the Service and only as payment by the Member for transactions designated by the Company. Points cannot be exchanged for cash or other economic benefits, and the Company will not refund Points for any reason.
3. If the Member chooses to pay using Points for an item transaction, the Company will pay the Merchant, on behalf of the Member, an amount equivalent to the number of Points consumed, calculated at one (1) Point = one (1) yen.
4. Points shall be valid for 90 days from the date they are earned, or for such other period as the Company may designate prior to granting them. Unused Points after the expiration date will lapse and cannot be used thereafter. The starting point for calculating the validity period shall, in all cases (including when Points are returned due to cancellations), be the date the Points were originally earned.
5. If a Member withdraws or loses membership qualification, regardless of the reason, all Points held by the Member shall expire and can no longer be used.

The Company may itself act as a Merchant to rent, sell, or buy back items on the Service. In such cases, the Company will also have the status of Merchant under these Terms, but this does not affect the nature of the Service as providing opportunities to conclude Item Transaction Agreements.

1. Notices and communications from the Company to Members regarding the Service shall be made by posting in appropriate places on the Company's website or application, or by other methods the Company deems appropriate. When the Company determines that an individual notice or communication to a Member is necessary, the Company may contact the Member via messaging functions, email, postal mail, or telephone using the email address, mailing address, or phone number in the Member's information.
2. If notices or communications are made as set forth in the preceding paragraph, the Company bears no liability for any damages arising from non-delivery or delay of such notices or communications. If a Member needs to notify, contact, or make an inquiry to the Company, the Member shall use the inquiry form provided within the Service and shall not contact the Company by phone or in person. The Company may verify the Member's identity by methods it prescribes. The Company may respond by any method it deems appropriate, and the Member may not designate the response method.

1. The Company may, without prior notice to Members, suspend, discontinue, or terminate all or any part of the Service (collectively, "Suspension, etc.") if the Company determines that any of the following events has occurred:
(1) Regular or emergency maintenance or servicing of equipment for the Service;
(2) The Service cannot be provided due to fire, power outage, or other unforeseen accidents;
(3) The Service cannot be provided due to natural disasters such as earthquakes, eruptions, floods, or tsunamis;
(4) The Service cannot be provided due to war, upheaval, riot, disturbance, labor dispute, or other force majeure;
(5) The Service cannot be provided due to laws or measures based thereon; or
(6) Any other case where the Company determines that Suspension, etc. is necessary for operational or technical reasons.
2. The Company may notify Members on the Service and change or terminate all or part of the Service.
3. The Company shall bear no liability to Members or third parties for any damages arising from Suspension, etc., or from changes to the Service as set forth in the preceding two paragraphs or for similar reasons.

1. Unless otherwise provided, all intellectual property rights (including copyrights) relating to the Service belong to the Company, and may not be used outside of sites created and operated under these Terms without the Company's permission.
2. Trademarks, logos, and service marks may be displayed on the Service, but the Company does not grant Members or third parties any license to use them.

1. The Company may provide user information supplied by Members to Merchants, payment service providers, and other partner businesses to provide the Service or to improve convenience and safety, and may use such information within the scope specified in the Privacy Policy.
2. Personal information collected by the Company from Members (as defined in the Privacy Policy; the same applies hereafter) will be provided to the Member's credit card issuer for fraud detection and prevention. If the issuer is located outside Japan, such information may be transferred to the country where the issuer is located. Because the Company cannot identify a Member's credit card issuer or its country from the information collected, the Company cannot provide information regarding: the name of the foreign country of the recipient; the personal information protection regime of such country; or the issuer's personal information protection measures. If the Member is a minor, the Member shall use the Service with the consent of a parent or legal guardian.
3. If the Company enters into an insurance contract covering rental items, the Company may provide the Member's personal information supplied by the Member to the counterparty to such contract without obtaining the Member's renewed consent.
4. If the Company confirms a prohibited act under Article 8 and needs to take measures, the Company may provide the Member's personal information supplied by the Member to related parties whom the Company deems necessary for such measures, without obtaining the Member's renewed consent.

Even after termination of the Use Agreement, those provisions of these Terms which by their nature should survive (including provisions regarding the Company's disclaimers) shall remain in effect.

These Terms and the formation, validity, performance, and interpretation of the Use Agreement shall be governed by the laws of Japan.

All disputes arising out of or in connection with these Terms or the Use Agreement shall be subject to the exclusive jurisdiction of the Tokyo Summary Court or the Tokyo District Court as the court of first instance, depending on the amount in controversy.

Established and Enforced: Monday, January 1, 2019
Amended: Thursday, May 30, 2019
Amended: Thursday, April 16, 2020
Amended: Tuesday, June 1, 2021
Amended: Monday, December 27, 2021
Amended: Tuesday, May 14, 2024
Amended: Tuesday, November 19, 2024
Amended: Sunday, December 1, 2024
Amended: Monday, March 31, 2025
Amended: Friday, June 13, 2025
Amended: Monday, September 1, 2025